21+ only · Play Safe

okpk's Responsible Gaming — Your Safety Is Our Priority

A truly enjoyable gaming experience comes only when it is controlled and played with awareness. okpk always places the safety and well-being of players first.

Why Is Responsible Gaming Important?

Online gaming and betting is an entertainment activity — it should never be the sole source of income. okpk believes that responsible gaming is part of a happy and healthy life. While playing on our platform, you will be able to set your own limits, take breaks, and get support whenever you need it.

Many people in Bangladesh enjoy online gaming for entertainment. However, in some cases it can become a habit, which may lead to financial and mental health problems. That is why okpk always ensures that only individuals aged 21 and above can participate on our platform.

Responsible gaming means playing within your budget, respecting time limits, and always putting family and social life first. okpk provides you with various tools and features to help you maintain this balance.

Important Notice

okpk is only for individuals aged 21 and above. If you feel that gaming is getting out of your control, contact our 24/7 live chat support immediately. Remember — gaming is for fun, not for stress or worry.

Our Protection Tools

okpk provides these features to help you play safely and responsibly.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. This helps keep your budget in check. Reducing a limit takes effect immediately, and increasing one requires a 24-hour wait.

Time-Out Feature

If you feel you need a short break, set a time-out from 24 hours up to 30 days. During this period, no betting or gaming activity will be possible from your account.

Self-exclusion

For long-term issues, you can close your account for 3 months, 6 months, or permanently. A self-exclusion period cannot be reversed before it ends.

Set Loss Limits

Decide in advance the maximum amount you are prepared to lose within a given period. If this limit is reached, your session will end automatically — for your financial protection.

Session Time Limits

Set a maximum duration for each gaming session. When the time is up, you will receive a reminder and can choose to end the session. Being aware of time helps build healthy gaming habits.

24/7 Bengali support

Our skilled support team is always by your side for any issue. Get instant help through live chat in Bengali. We are always ready to answer any questions about responsible gaming.

Warning Signs of Problem Gambling

Be alert if you notice these signs in yourself or a loved one. Seeking help in time is the wisest thing to do.

Responsible gaming means knowing your limits and asking for help when needed. This is not a sign of weakness — it is a sign of good judgment.

01 Spending more than your set budget and feeling the urge to bet more to recover lost money.

02 Being unable to stop playing, or feeling restless and uncomfortable when trying to cut back.

03 Gambling in secret from family, friends, or colleagues, and lying about how much you play.

04 Prioritising gaming over eating, sleeping, or time with family.

05 Borrowing money, dipping into savings, or skipping essential expenses to fund betting.

06 Turning to gaming to relieve stress, anxiety, or depression.

How to Use the Protection Tools

Set up protection on your account in just a few simple steps.

Log In to Your Account

Responsible Gaming Menu

Click on the "Responsible Gaming" section and view the available tools.

Set Limits or a Break

Customise your deposit limits, loss limits, session time, or time-out to suit your needs.

Confirm

Save your changes. Reducing limits takes effect immediately. Contact live chat if you need assistance.

Self-Exclusion and Account Closure Details

If you feel gaming is getting out of control, self-exclusion is an effective solution.

Short-Term Break

Keep your account temporarily closed for 24 hours up to 7 days. During this time, logging in, betting, or depositing will not be possible. Your account will be reactivated automatically after the break.

Long-Term Break

Close your account for 1 month up to 6 months. This period cannot be changed before it ends. It is highly effective for serious cases.

Permanent Exclusion

If you want your account closed completely, choose permanent self-exclusion. This cannot be reversed, and any attempt to create a new account in the future will also be prevented.

Process and Guidelines

Submit a request from Settings
Inform support via live chat
You will receive a confirmation by email
Your existing balance will remain safe
All bonuses will be cancelled

We Are Here to Help When You Need It

If gaming becomes a source of stress rather than enjoyment, do not try to face it alone. okpk's support team is ready to listen in Bengali, 24 hours a day, 7 days a week.

Your identity will be kept completely confidential. Acknowledging a problem and asking for help is a courageous act — we do not judge, we only help.

Contact Us

24/7 Live Chat — Instant Bengali Support

[email protected]

Help setting up responsible gaming tools

Complete confidentiality guaranteed

For individuals aged 21 and above only

Responsible Gaming FAQ

Answers to the most frequently asked questions about responsible gaming.

Yes, okpk is only for individuals aged 21 and above. Age and identity are verified during account registration and withdrawals. If any underage person attempts to access our platform, their account will be closed immediately.

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you will find options to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this prevents impulsive decisions.

Yes, the balance in your account at the time you activate self-exclusion will remain safe. You can request a withdrawal through the support team. However, any active bonuses and winnings earned from them will be cancelled.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once the break ends, your account is reactivated automatically. Self-exclusion is a longer-term measure — 3 months, 6 months, or permanently — and cannot be reversed before the set period ends. Self-exclusion is more suitable for serious cases.

Some common signs are: repeatedly betting to recover lost money, being unable to stop playing, hiding gambling from family, borrowing money or skipping essential expenses to gamble, and turning to gambling to relieve stress. If any of these apply to you, contact our support team immediately.

If you think someone in your family is struggling with a gaming problem, talk to them openly. Let the okpk support team know — we can also help at the request of a third party. It is possible to apply self-exclusion or limits to the person's account. Email us at [email protected] or reach us via live chat.

Enjoy okpk's top games safely

Play responsibly and make entertainment a truly enjoyable experience. Stay with us.

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